I shape product ecosystems where design drives strategy — aligning vision, systems, and cross-functional teams to deliver measurable business impact at scale.
Two decades of experience has taught me that exceptional design comes from the intersection of user empathy, business strategy, and team excellence.
How I built a team that led to an increase in revenue of £2.5bn, led to savings of £3.8m and an 85% increase in CSAT
How I built a team that led to an increase in revenue of £2.5bn, led to savings of £3.8m and an 85% increase in CSAT
How I built a team that led to an increase in revenue of £2.5bn, led to savings of £3.8m and an 85% increase in CSAT
What I Lead...What I Build...What I Deliver.
Whether you’re looking for design leadership, advisory, or speaking opportunities, I’d love to hear from you.
I’m currently open to:
She creates a positive work environment for everyone around her...I have learnt so much from her about how we can better harness the amazing capability available to us via our strategic partnership with IBM.
Sunetra excels at collaboration and stakeholder management, both within IBM and across Nationwide. She engages constructively with multiple teams, navigating complex dynamics with empathy and clarity
Her influence in the team is well heard and respected. She is able to manage her team and get from them the outputs required for different situations and work demands. She is collaborative and enables our designers to succeed and growth.